We are looking for
Inside Sales Representative


We are an innovative and vibrant biotechnology company. We believe that scientists deserve the best data and patients deserve the best drugs, so our mission is to provide our drug development partners with data of outstanding quality which gives them confidence to expedite new healthcare solutions to market. We began in 2015 and through our expertise, technology, and amazing employees we have grown to where we are today, and we plan to keep on growing. We’re not all scientists and academics, we are a diverse, talented, and fun team who enjoy the occasional pizza Friday, but what’s at the core of what we do is our culture and values – that’s what makes us proud and stand out.


An ideal opportunity for an ambitious scientist who would like a career in sales and business development.  Positioned within the commercial department, the primary objective of your role is to support the Business Development team by generating quality leads that fit the company’s target company profiles (TCPs). To successfully achieve this, you will use your relevant scientific background to align the potential needs of the TCPs, with our company’s service portfolio across immunology, bioanalytical and cell line engineering services.

As an Inside Sales Representative you will play a fundamental role in achieving our ambitious customer acquisition and growth objectives. Ensuring that the company has access to quality projects aligned with the company’s scientific direction, you will be required to qualify prospective accounts and opportunities to ensure their fit before engaging in outbound prospecting campaigns. You will also be involved in supporting the team with administrative tasks.

Working within the systems set up by the company, you will deliver real time metrics for any outbound activity approach, notifying senior members of the commercial team of successes and failures, and using this to make recommendations that will deliver improved results through your evidence-based analysis.

You will have a real chance of career progression and continued development with the business development team.


  • Research potential customers who meet the company’s target customer profile (TCP), identifying key employees, decision makers and opportunities. 
  • Using the CRM and metrics gleaned from previous campaigns, build Sequences and campaigns which aim to deliver our ‘pitches’ to prospective customers in line with our brand. 
  • Confidently email every prospect who meet particular criteria within the predefined follow up process. 
  • Provide regular updates related to lead Indicating metrics to your line manager, highlighting trends that relate to successes or areas of concern relating to outbound activity strategies. 
  • Help devise best practices based on your successes.
  • Source new sales opportunities through outbound activity. 
  • Maintain, expand, and constantly improve prospect databases within target accounts.
  • Build and take responsibility for reporting individual and territory-based performance and metrics to internal stakeholders, including successes and potential problems related to new lead generation. 
  • Qualify and route opportunities to the appropriate internal stakeholders for further development and closure.
  • Maintain customer folders, documentation and CRM systems in line with evolving company processes to ensure continuity of communication and effective metric building. 
  • Maintain a good understanding of internal services and products to assist customers with questions and suggest the best services for their needs. 
  • Work independently using MS Office, HubSpot, ZoomInfo, Monday.com, Teams and other relevant software as appropriate, to record, track and communicate opportunity next steps to the wider organisation in real time and/or when requested. 
  • Identify projects and required training to enhance learning and ongoing development.
  • Perform administrative tasks to support the commercial department.


We would like you to have the following:

  • Minimum of a BSc level degree in a relevant life sciences subject and/or relevant industry or academic experience.
  • A proven record of self-starter mentality.
  • To support a culture within the company which is aligned to our company values and behaviors, we would like you to be:
  • A tenacious and target-oriented individual who is motivated to deliver success for the commercial team.
  • Self-motivated, highly organised, multi-tasker that can work independently on day-to-day tasks.
  • Resilient with high levels of emotional intelligence (EQ) and the ability to see things from other’s perspective.
  • A good communicator, able to foster relationships externally and internally at all levels within the business.
  • Able to organise and prioritise multiple tasks within a wider context of the company’s strategy.
  • A team player to learn, grow, support, and share best practice with colleagues.
  • Able to maintain motivation and diligence even with mundane or repetitive tasks.
  • Focused, with an exceptional attention for detail.
  • Solutions driven which helps to solve problems and drive continuous improvement.
  • A champion for self-learning and development for yourself and for your colleagues in support of employee development.


  • You will get the chance to learn, grow, develop, and enhance your career within a biotechnology company at the forefront of drug development strategies. In addition, the company offers the following benefits package:
  • Starting salary of £26,000, which is linked to performance related pay.
  • Bonus scheme.
  • Pension.
  • 32 days holiday per annum (inclusive of public holidays) which increases to a maximum of 37.
  • Death in Service Benefit which includes access to a 24/7 virtual GP.
  • Flexible working.
  • Refer a Friend Scheme.
  • On-site car parking.
  • Free Healthy Snacks.
  • Merit Award Recognition Scheme.
  • The opportunity to join several committees or focus groups (Employee Engagement, Wellness, Recognition, Health & Safety or Social Committee).
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